Emotional Intelligence

10 BentoBites

This course will uncover the science behind emotional intelligence (EQ), using the EQ model to guide our journey around the self and social aspects of this hot topic.

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Learning Objectives

  • Understand the human brain, how it works and how it affects our emotional intelligence
  • Become familiar with the EQ Model
  • Understand self-awareness
  • Recognise what personal values and triggers people have
  • Understand Positive Intelligence (PQ) and managing our saboteurs
  • Determine your state and how to manage it
  • Understand how to show empathy and understanding of others
  • Learn how to improve working relationships